At www.nakshatrajewels.in we pack and delivery your products with great care and the products we sell are brand new, If you have any queries regarding the product please get clarified before placing the order, we will help you with the detail,
Please note, we strictly do not exchange products based on the reasons that it’s too long, big, heavy or not suiting/fitting
• we accept the returns in the following cases
• Received a damage product or Received a different product than what you have ordered
• Report us with in 24 hours through email or whatsapp with the unbox video of Damaged or wrong product delivered.
• Upon authorization of returns, we will offer you an exchange
• Returns should be sent through reputed courier services, Returns should be sent with orginal packing and cost should be borne by the buyer
• We do not offer refunds once a product is purchased. We will replace it with same product only if there is damage in transit or wrong product delivered.
• 100% refund will be given, if product is not available, or we find any defect or in case no delivery service at your place
• Mode of refunds – NEFT – with in 2 to 7 working days
• For any other questions or clarifications, please reach out to the nakshatra jewels team at [email protected] or +91 8977605305, we are glad to help you